Frequently Asked Questions

If your question is not shown here, contact us on 01280 817350 or email us and we will reply as soon as possible.

ORDERING

How do I order from The Quad Centre?

Just add the items you would like to buy to your basket, then go to checkout and follow the instructions. If you do not want to buy online, we can take orders over the phone, just call us on 01280 817 350.

 

I want to order an item, but can’t see it on your site

Use the search box, if your item does not appear, then contact us as we can often source more unusual items.

 

Is VAT included in your prices?

No, 20% VAT will be added to your total at checkout.

 

Is it safe to order on your website?

We take security very seriously; please take a look here for some of our safety precautions

 

Why are the drop down boxes on product pages not showing?

This may be because you need to clear your cache, if you are unsure how to do this, take a look here

 

CHECKOUT

Why has my total cost gone up suddenly at checkout?

20% VAT is added to your order at checkout

 

PAYMENT

How can I pay?

Please take a look at our payment options here

 

POSTAGE/DELIVERY

How much is postage?

Postage/delivery will depend on where you live.

Within the UK, postage is included in the price you see at checkout. For delivery on ATVs, use the drop down box on each listing to see the cost to your County. If your county is not included on the list, just email us, or call us on 01280 817350 for a no obligation delivery quote as these counties are subject to price fluctuations.

If you live outside the UK and delivery charges are not shown to your country, then please do contact us for a no obligation delivery quote ( We regret we cannot send out any items without correct postage being paid)

 

Why do you charge delivery on ATVs?

We deliver each machine personally. Other companies may offer free delivery and send your ATV in a crate with a courier with bits you have to make and add yourself once it arrives. Here at TQC we put safety first and offer a personal service.  We deliver your fully made and tested machine using our shiny van and/or trailer, we will then explain the basic safety aspects and answer any operational questions you may have. We also leave full contact details in case of any backup questions you may wish to ask. We think it is worth a small extra charge for this personal touch and hope you do too!

 

WARRANTIES AND BACK UP SERVICE

I need to have my ATV serviced, can you help?

Yes we can! We can service any make or model of ATV, regardless of whether you bought it from us. You can call us and arrange a time to bring it in to us in Buckingham, or locally we can arrange collection and delivery for an extra charge.

SAFETY AND LICENSING

Can I use an ATV without a license?

It is against the law to ride any quad or ATV without a full car licence in the UK.

 

Can I use my ATV on public roads?

If you have purchased a road legal ATV and hold a valid licence, then you can ride on public roads. Not all Quads and ATVs are road legal though. If in doubt as to the best model for your needs, just ask us, we have over 25 years experience in matching each person with their perfect machine

 

Do I need insurance for my ATV?

Yes you do, please see the "Insurance" section in the left hand column

 

Do I need to wear a helmet while riding an ATV?

While it is not a current UK legal requirement to wear a helmet, The Quad Centre strongly recommends them. Please see our selection of helmets in the "Safety" section on the left.

 

Can I take a course in ATV safety?

Please take a look here for EASI Training courses

 

EVERYTHING ELSE

I have heard bad things about quad bikes, is there any truth to them?

Generally, we believe that Quads and ATVs can be completey safe. All machines are only as good as their rider though, so riding safely and sensibly virtually eliminates the possibility of an accident. The stupid stunts on programmes such as "You've Been Framed" are not indicative of the majority of quad bike users.

 

Can I ride my quad with my friend on the back?

Quad bikes and ATV are usually only designed for one rider at a time with the exception of some Two Rider Vehicles (TRVs) Contact us if you are unsure of the best model for your needs.

 

There are so many manufacturers out there, how do I know which one is best for me?

The Quad Centre only sell reputable makes and models. There are hundreds of manufacturers out there whch we just do not deal with, either due to very poor build quality or bad safety records. Take a look here for some more information on our manufacturers. if you are still unsure, then contact us, we have over 25 years experience, so we know what we are talking about!

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20% VAT will be added at checkout.

Frequently Asked Questions
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